Privacy Policy

• Account details: your name, email address, phone number and password (stored encrypted).
• Delivery addresses you save for orders.
• Orders and payments: items bought, amounts, and payment status. Card and UPI details are entered with our payment providers and never stored by us.
• Location: only if you allow it, to show a local weather forecast. It is not stored.
• Photos you upload to Crop Doctor for diagnosis, and posts or comments you share in the community forum.
• Technical data: device type, IP address and login times, used for security.

• To create your account, process orders, arrange delivery and handle returns and refunds.
• To send order updates and, if you opt in, offers.
• To provide features such as the weather forecast and crop diagnosis.
• To prevent fraud and keep accounts secure.

We do not sell your personal information.

• Sellers and delivery partners, only the details needed to fulfil your order.
• Payment providers, to process payments.
• Service providers that host our systems or analyse Crop Doctor photos, under confidentiality terms.
• Authorities, where the law requires it.

We keep your account data while your account is open. Order, invoice and payment records are kept for as long as tax and accounting law requires, even after account deletion, without your personal details.

• View and update your profile and addresses from your account at any time.
• Turn off location access in your device settings.
• Delete your account in the app under Account → Delete account, or on the delete account page.

Our services are not directed at children under 13, and we do not knowingly collect their data.

Questions or requests about your data: info@agelona.com